Shipping policy

SHIPPING POLICY

We're committed to getting your order to you as quickly and safely as possible.

Processing time: Orders are processed within 1–3 business days after purchase. You will receive a confirmation email with tracking details once your order ships.

Delivery time: Estimated delivery is 4–13 business days, depending on your location. Please note that delivery times may occasionally be affected by customs, high demand, or postal delays.

Shipping cost: We offer free shipping on all orders.

Tracking: Once your order is dispatched, you'll receive a tracking number by email so you can follow your parcel every step of the way.

If your order hasn't arrived within the estimated timeframe, please contact us at info@eloisechelsea.com and we'll be happy to help.