Privacy policy

PRIVACY POLICY

Your privacy matters to us. This policy explains how we collect, use and protect your information.

Information we collect: When you place an order or browse our store, we may collect your name, email address, shipping address, billing details and device/browsing information.

How we use it: We use your information to process and deliver your orders, communicate with you, prevent fraud, and (with your consent) send you updates or offers.

Payment security: We do not store your payment details. All payments are processed securely through trusted third-party providers.

Sharing: We only share your information with the partners necessary to fulfil your order (such as shipping and payment providers). We never sell your personal data.

Your rights: You may request access to, correction of, or deletion of your personal data at any time by contacting info@eloisechelsea.com.

Cookies: We use cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings.